System losing devices
Installed a new modem (retail) and the system would not let it register. After four rounds with customer service online/phone, went in to the local Cox store and they managed to registerthe modem to the account.
Went home, modem took a bit made it on the system had a half hour of use and then BOOM, no signal. At the same time the minibox dropped offf, no signal.
There are two lines coming into the house. The minibox and DVR are one one line, and the internet and (Seperate) phone modem are on the other. Only ONE device per line now works. Phone has no issue finding system, DVR works fine.
Cox support cannot seem to find ANY of my gear from the server side. NONE. Yet one device on each line continues to function.