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charaz1949's avatar
charaz1949
New Contributor II
2 years ago

suspicious email

I received the following email in my Cox email.  My account is not locked so I assume it is a fake.

Hi Member,
So heads up, we had to lock your account because security flagged some odd behavior.

We've taken steps to protect your information and need your help to make sure this doesn't happen again:

  • Step one: Update at Cox to gain access to your account

Visit us at ................ to update your account.

Thanks,
Cox

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  • CurtB's avatar
    CurtB
    Valued Contributor III
    2 years ago

    If it's a fake email, it could have malicious intent.  You just posted a link that could be malware.   You should delete the link.

    • charaz1949's avatar
      charaz1949
      New Contributor II
      2 years ago

      I suspected that was the case.  Thanks for verifying.

      • CurtB's avatar
        CurtB
        Valued Contributor III
        2 years ago

        I didn't verify anything.  I'm saying you posted a link from an email you don't trust.  Some other Forum member could click it and potentially get malware.  That's why I said you should delete the link... from your post.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    Perhaps a moderator can delete it.  The URL isn't the text you see but its embedded redirecting URL.  If you hover your cursor over it, you'll see in the lower-left of your browser.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      2 years ago

      Thanks, mysterious deleter.