Sucuri Website Firewall Blocking Access
Trying to access my bank with Firefox browser. Getting "Access Denied - Sucuri Website Firewall". Lists my IP address and the URL I'm trying to access and says "Block reason: Your IP address is liste...
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I actually follow most of that but I didn't realize the relationship between the MAC address and the IP, although it makes sense now that I realize I got another IP when I replaced the router connection with my computer . I understand this is just a work around. I'll try it for testing purposes and get back to the bank to see if they can do anything. Not sure if they'll be able to help or not but I'll try. I do need to update the router firmware; haven't logged in to the router as an admin for quite sometime. I'll post again once I try everything out and let you know what happens. Thank you for all the input. I'm still a novice but glad to learn a little more each day.
Let us know how it goes. Good luck!
I was able to login to my router and update the firmware. Good idea! Long overdue in my case. I had some difficulties with the MAC cloning, although your instructions were right on target. I saw exactly what you indicated when I was logged into the router but I think I didn't reboot something properly. But no matter, since as you say it really is a work around. The IP I got originally should work but the bank is blocking it for reasons unknown.
So, I ran a tracert while on the router and got blocked and then plugged my laptop directly to the modem, getting a new IP, and ran the tracert again, which did not get blocked. I sent that info to the bank so they could see it is their server (or more likely their web vendors server) that is doing the blocking. I'll follow up with them next week. I can't believe I'm the only one who has ever had this problem and they should learn how to fix it.
Is it a big bank like BOA or something small like a credit union?
Another idea if you can't get MAC cloning to work is to install a VPN on your PC that you most bank with. This will also change your IP. To make it easy and free, try a browser with built in VPN like Opera. Connecting your PC direct to the modem is a security risk. Not bad for troubleshooting, but not something you should do long term.
PS. If you do go the Opera route, don't forget to enable VPN in the settings.
- Go to Opera’s settings
- Select Privacy & security in to enable the VPN.
- Once enabled, you will see a grey button in your browser’s address field. Click it to select your virtual location.
It's a smaller regional bank, which is why I'm thinking they probably outsource their servers. Also, when I used whatismyip and look up the banks IP it shows the server as being in California but the bank is in Massachusetts. So I'm guessing they're using a vendor with servers that are located who knows where.
I won't be connecting my laptop to the modem except for testing, e.g. running the tracert. I did download Opera and tried it the other day but I thought I still got blocked. I just tried it again and it worked, so maybe I didn't have the VPN on when I first tried it. Not sure, but in any case using Opera would be a fine work around. Or maybe after I use Opera a few times I'll like it and make it my normal browser.
