Forum Discussion
Thanks, yes, I have done this in the order specified. No change. When I go to https://watchtv.cox.com/listings or just https://watchtv.cox.com it loads the black "Countour TV, no wconnecting to your entertainment experience" screen where it seems to be trying to load the channels. Even though I cleared the cache, deleted cookies, deleted log in info, and restarted browser.
Have you checked site settings to verify cox.com and watchtv.cox.com aren't blocked?
Edit: Never mind. The website will display a message that cookies are blocked.
- CurtB12 months agoValued Contributor III
Bear with me on this one. It may not work, but it won't hurt to try.
- While signed in to Forums, leave this website open and open a new browser tab.
- Load watchtv.cox.com.
If it didn't work:
- Delete cox.com and watchtv.cox.com cookies.
- Close the browser tab.
- Reload watchtv.cox.com (with the Forums tab still open).
If you happen to get to the grid screen, close the browser and load watchtv.cox.com without another tab open.
While signed into the Forums, I opened a new tab and loaded watchtv.cox.com. I deleted the cookies and closed the browser tab. I then re-opened the website. It should have prompted me to sign in because I deleted cookies. But it didn't because I was signed into my Cox account on another Cox website and browser tab.
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