Streaming no longer works with Firefox
I'm trying to stream at watch.cox.com. It's always worked perfectly well for 3 years now. But just over the weekened the streaming no longer works with Firefox browser. It works on Chrome but not on ...
Forum Discussion
SpaceCrawler You may have an issue with your version of Firefox. Do other websites load properly with that browser? Maybe you and DRVEGAS could compare the versions of Firefox you're using. If you're both using the same one, that would eliminate the Firefox version as the cause. It wouldn't necessarily eliminate your machine. You might need to re-install Firefox.
I did reinstall the browser. I just listed the versions I am using (on Mac).
There are no problems using any other websites. It's only an issue on the Cox website.
It works for you using Chrome, but not when using FireFox with the same Firefox version that's worked for you in the past. You've deleted Firefox cookies and cache. You've even re-installed Firefox and it still doesn't work. But, it works for others using MS Edge, Chrome and Firefox. If Cox changed something, it should have affected others too. Maybe Cox changed something that only affects Macs or it's a still TBD issue with your machine. Contact Cox as AllisonL suggested. But, just for grins, try posting an image of the error you receive again, but use the simple procedure at the link I posted. Copy and paste doesn't work.
There's no "error" message, it's just eh channel load screen that endlessly cycles through it's loading cycle but never loads.
https://imgur.com/a/yTferdLThat load screen is displayed immediately before the sign in screen. You probably have an authentication issue. If you saved your userid and password in the browser, the settings entry may be corrupted. Try deleting your Cox sign in credentials from your Foxfire browser settings. That should cause the Cox sign in screen to be displayed allowing you to sign in. The browser should prompt you to re-save your credentials.
- Load watchtv.cox.com website.
- Go to site settings. Delete cox.com and watchtv.cox.com cookies.
- With the browser still open, go to browser settings and make an offline note of the userid and password for website: login.cox.com (failsafe). (I'm not familiar where that's located in Firefox settings).
- Delete the entry for website: login.cox.com
- Close the browser.
- Load watchtv.cox.com website again.
- The Cox sign in page should display. Manually enter your userid and password. The browser should save your re-entered credentials.
Your browser may have several entries for different Cox websites, userids, and passwords. Make an offline note of the website, userid, and password before deleting an entry. But, if you've been using multiple browsers and saving your userid and password in each, you could use the other browser's settings as a reference. That might be necessary if you need to re-enter a userid or password manually that you've forgotten and failed to make an offline note for.
