Windstream is already up-and-running? This says a lot about dependability.
Windstream never went down, unless the electric is out. Our electricity never went out but we lost cable and continue to lose it.
I can understand if something critical is broken...then it's broken. But two weeks without updates? This is inexcusable because it causes a lot of needless distress for customers.
I am sure there are updates somewhere. The problem is communication between the field/maintenance techs and the customer reps. Storm outages are always messy and communication about the fix takes a back seat to the actual work. I remember it took years to clean up the mess after Katrina in LA.
Does anyone know where to find the Cox outage map? I was looking at it last week but can't find it via google now. It used to be here but now it looks different. Used to look like this.
