STOP SENDING ME PROMOTIONAL EMAILS
No matter how many times I update my settings to disable promotional emails .. they will revert back to the default of "send me emails" I have talked to online reps who have even disabled them FROM Y...
Forum Discussion
We can check on this for you. Please email our team at cox.help@cox.com with your service address and a link to this thread for support.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
I have done as you asked and copy and pasted the information from this thread into an email, then included my service address.. I hope we find a fix to this so that anyone experiencing these same symptoms can find relief.
they fixed it for me over a year ago. i still get snail mail, but it's now a dribble. it was irritating that they could get me with "buy more ** from us" but not any warning when maintenance, etc was being done in our area,....or when they planned to turn my world upside down!
