I posted about a month ago maybe? I forget, about my Gigablast connection and here I sit still with horrible upstream issues. I have contacted COX multiple times, each time they want to send out a tech, it's not a problem inside of my home, we had a tech here on Jan 31st 2021 and the entire day he was here the internet decided it wanted to work properly, whenever I contact COX they tell me it's likely old equipment, I do not understand how much more blunt I could be...ALL of my equipment is BRAND new, literally not one piece of equipment I have is older than 3 weeks. I am going to pull up all of my hardware specs.

Mediabridge Coaxial Cable (25 Feet) with F-Male Connectors - Ultra Series - Tri-Shielded UL CL2 in-Wall Rated RG6 Digital Audio/Video - Includes Removable EZ Grip Caps (Part# CJ25-6BF-N1) Last purchased Mar 2, 2021.

Cat 8 Ethernet Cable 50 ft Shielded, 26AWG Lastest 40Gbps 2000Mhz SFTP Patch Cord, Heavy Duty High Speed Cat8 LAN Network RJ45 Cable- in Wall, Outdoor, Weatherproof Rated for Router, Modem, Gaming x 5 Last purchased Feb 18, 2021.

MOTOROLA MB8611 DOCSIS 3.1 Cable Modem with 2.5G Ethernet, Approved for Comcast Xfinity COX Gigabit and More. Last purchased Feb 17, 2021.

TP-Link AC5400 Tri Band WiFi Gaming Router(Archer C5400X) – MU-MIMO Wireless Router, 1.8GHz Quad-Core 64-bit CPU, Game First Priority, Link Aggregation, 16GB Storage, Airtime Fairness. Last purchased Feb 17, 2021.

CYBERPOWERPC Gamer Xtreme VR GXiVR8060A5 Gaming PC (Intel i5-8400 2.8GHz, 8GB DDR4, NVIDIA GeForce GTX 1060 3GB, 120GB SSD, 1TB HDD, WiFi & Win 10) Black

I do not know what else to do, where to turn, I have given COX every benefit of the doubt, I started out with their panoramic wifi modem/router, I was getting the same upstream speeds, it works around 1 to 1 and a half days a week with very little issues, the other 5 to 6 days a week I'm right where I am at today, my speed is completely dropped, I'm getting right now upload through OBS streaming platform to Youtube 750kbps with this error "Youtube is not receiving enough video to mainstain smooth streaming. As such, viewers will experience buffering".

COX has sent out a tech and it did nothing, I have rebooted the router and modem I can't even remember how many times, I have ran close to a gigabyte worth of speed tests over the last month alone, I've exhausted all options, a tech coming into my home will do me zero good, it's an obvious problem with their lines, but they seem to be unwilling to come out and look at them nor fix them. I was told in Jan by the tech that in 7-10 days someone would be coming out to look at our line but would need access from the management to look at it, nobody ever came, here I am over a month later still in the same situation with the same response from COX every time "we can send out another tech", I'm done with these people coming to my home on the one day the internet decides it magically wants to work. There are no other ISP options around here, the only option is COX, I do not understand what else I can do. I have tried connecting to just the modem through the ethernet cables and the same speeds, I connected my two laptops individually and they both got the same upstream on speed tests, in a response from COX they told me that my equipment is probably old, that I could be causing network congestion, I have no clue how or why this is an assumption when I have explained over a dozen times that everything is BRAND NEW, I am not using wifi, we do not connect anything in the home to the wifi other than our phones every once in awhile, there's only two of us in this home, I am the only one with any devices connected currently and that device is this PC I'm writing this on while I watch my upstream sit at under 1mbps.

I will leave a recent speed history image in here that shows the speed test results from I believe it's called "Speed Test powered by Ookla", their speeds are a tad bit higher on the speed test than what I get from M-Lab where M-Lab seems to be more accurate according to my upstream to Youtube/Twitch through OBS which is reflecting my upstream. I'm in absolute tears and I have been every day this happens, it's so frustrating that I don't seem to be getting any help from COX rather they want to blame me, or send someone here so I can get charged $100 USD for the guy to find zero problems when he's here. My service through COX is COX Gigablast 940mbps downstream 35mbps upstream with Unlimited data.

https://ibb.co/gdGP0Rq <--- This is from OBS
https://ibb.co/nQtRh21 <--- This is speed test by Ookla
https://ibb.co/xhMw3J0 <--- M-Lab speed test