Forum Discussion
- GregP1Moderator
Hi Dcompton21, I apologize you are having trouble with our service. A sudden drop in speed is something we will need to investigate. Please reach out to us privately so we can look into this. Our email address is cox.help@cox.com. Please include your full street address and the link to this forum post.
Greg P
- WiderMouthOpenEsteemed Contributor
How are you testing, wireless or wired?
- DarkattHonored Contributor
When you say the speed to your wireless router, are you talking about an internet speed test, OR, are you talking about the speed of the wifi link between your device, and the router itself? Depending on what you are talking about, will dramatically alter the troubleshooting!
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