Forum Discussion
Thanks to both Christ and bearone2 for your responses. Unfortunately, I didn't do an adequate job in asking my question so your responses don't give me what I was hoping for. Please allow me to expand a bit.
First, I agree that the download speeds are pretty much what I expect (with limitations probably in my equipment). That is consistent across the country on ALL the 14 servers I have checked. However, my primary interest in upload speeds where I find significant differences with the differences being consistent for specific servers. Unfortunately, the lowest upload speeds in the country are right here in Hampton Roads, VA and that is where we are located and where it counts.
Please take a look at this more detailed information and see if you can help me understand it and what we can to do make it better.
From June 20 to July 10, I have run a speed test multiple times a day on 14 servers identified as Cox servers. I ran the tests using the Cox speed test on their web site for 13 of the servers and ookla for the one designated Hampton, VA (our location); Hampton was not listed on the Cox web site. While I got nearly identical numbers (90 +/- Mbps) for download on ALL servers, the upload speeds were either great at 10+ or terrible typically at <5. And, if a server was good it was consistently good; if bad, it was consistently bad. Note I did these tests from my home computer which has a lower speed than our church account, but the results were consistent between the two locations -- servers that show 10s at home show 20s at church; 5s at home show 10s at church, etc.
Bear with me as I list some stats to illustrate:
Server/average upload speed
Hampton/4.7 Norfolk/4.6 Fairfax/4.6 Providence/10.2 Atlanta/10.2 New Orleans/10.2 Baton Rouge/9.3*** Oklahoma City/7.2* Omaha/5.1 Wichita/7.3* Phoenix/7.1* Las Vegas/8.4** San Diego/4.7 Orange County/7.4*
Notes: *These locations had upload speeds of 10+ from June 20 until the afternoon of June 25 when they suddenly dropped to 5 +/-. **Las Vegas also had upload speed of 10+ from June 20 until the afternoon of June 25 and dropped to 5 +/-, but then returned to 10+ on July 3. ***Baton Rouge was showing 5s until mid-day June 22 when it jumped to 10+ and stayed that way.
As you can see, Hampton and Norfolk -- the servers through which we are apparently routed -- are the worst in the country for uploads. Our local Cox techs claim their handheld speed test meters show us at full speed (20 at church), but acknowledge the Cox web site doesn't show that. They claim the problem is with the Cox web speed test. It does not make sense to me that it could be consistently right or wrong for the same servers. I think we are getting shorted which doesn't help our live streaming uploads, but I can't figure out how to address it.
Observations and suggesting appreciated.
TIA and sorry about the length of this missive.
Bill
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