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TR95's avatar
TR95
New Contributor
7 months ago
Solved

speed locked at 30mbps

To start i thought i had a issue with an older router replaced it , did not fix to speed issues.

I have talked with netgear support for my modem cm700 and they say that my isp needs to push a firmware update and that the modem is "locked in a default state at 30mbps.." please advise/ help with this situation.

refrence points 

modem netgear cm700 net gears supposed firmwarev1.02.04

router brand new erro 6 pro

 

  • SOLVED  hope this helps someone, after multiple factory resets to modem i have full speed and currect firmware on my side. so  i guess just factory reset till it works! shame netgear couldnt have mentioned that lol.

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  • TR95's avatar
    TR95
    New Contributor

    SOLVED  hope this helps someone, after multiple factory resets to modem i have full speed and currect firmware on my side. so  i guess just factory reset till it works! shame netgear couldnt have mentioned that lol.

    • CurtB's avatar
      CurtB
      Valued Contributor III
      TR95 wrote:

      SLOVED

      OP "SLOVED" his own post.  😄  (Hint: you can click the three horizontal dots to edit your post).