Forum Discussion
Cox email needs a complete revamp. Nothing much works regarding filtering and rejecting emails and now I find that I cannot even follow the suggestions for reporting or dealing with spam. < https://www.cox.com/residential/support/reporting-spam-phishing-and-virus-abuse.html >
I cannot send emails to spamreport@cox.net OR abuse@cox.net OR thisisnotspam@cox.net OR unblock.requests@cox.net
I cannot report spam emails to spam@uce.gov or any ISP that lists a web page in the Spam
I spent ages with online chat who eventually stated that they will go ahead and transfer me to our advanced technical support department. I gave the Cox Live Chat Support person my phone number and nobody called.
how exactly have your tried sending them?
A regular forwardd or reply ect. doesn't work.
you have to forward as attachment to have any chance of sending them to spamreport@cox.net ect.
- socal_transplan7 years agoContributor III
i have not figured out how to "forward as an attachment" so i download them to my email program (i'm still using eudora, the older relative of t-bird) and i know how to get full headers...which is what they want to see...and then forward normally.
- Kennethh7 years agoNew Contributor
I've tried both Webmail and Thunderbird email client as attachments (as per link instructions: Spam complaints that do not originate from a Cox customer can be sent as an attachment to spamreport@cox.net. )
- CoxSpamdetectSU7 years agoNew Contributor III
thats correct as attachment, just sent 45 trusted meds emails to cox as attachments, when I get a new one I forward all I have with that subject. If anyone was doing anything with them you would think A) they could figure out its spam and stop them. or B) noone even looks at them they go right to the garbage can, or C) someone might just get pissed enough to tell me to stop sending hundreds of emails weekly to them.
So my bet is no one is home, they go right to their spam folder with auto delete.
HEY COX, say it isn't SO bet I get no reply from COX.
but boy am I getting comments from all you good people!!!
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