spamreport@cox.net completly USELESS
It's funny that I have forwarded as attachments spam from trusted meds, online rx shop,viagra&clalis ect. to spamreport and get new ones almost daily from these same people.Every time I get a new one...
Forum Discussion
Cox email needs a complete revamp. Nothing much works regarding filtering and rejecting emails and now I find that I cannot even follow the suggestions for reporting or dealing with spam. < https://www.cox.com/residential/support/reporting-spam-phishing-and-virus-abuse.html >
I cannot send emails to spamreport@cox.net OR abuse@cox.net OR thisisnotspam@cox.net OR unblock.requests@cox.net
I cannot report spam emails to spam@uce.gov or any ISP that lists a web page in the Spam
I spent ages with online chat who eventually stated that they will go ahead and transfer me to our advanced technical support department. I gave the Cox Live Chat Support person my phone number and nobody called.
I totally agree with you. WE totally agree with you! But why can't you do these things? Is it telling you why? Cox won't let you send to any one listed in the spam. They let us get it, but we can't forward it because.....well....it's spam! Would be funny if not so frustrating. But to cox and uce, mine always goes. Level one techs know nothing about email. Level 2 tech ha may not either. There's a team that you can't reach unless SOME MODERATOR INVITES YOU TOCONTACT THEM HERE......that deal with this. Although, they took 2 months to contact me and after another month moderating my email, they closed me out and I still ( see post above) have issues.
maybe if we forwarded them to ---
BROADBAND INTERNET AND HOME SECURITY/HOME AUTOMATION SERVICES
Stacie Schafer
Senior Manager of Public Relationsand she got hundreds of emails daily, either something would be done about the tech's running emails BUT more likely they would just tell us to stop or they would close our account.
Too bad enough people are not that ticked off about the email service.
forget the lv 1 or 2 tech's they can't even understand the problem ( I know because aI have tried and tried to ask why the let them but block the same email when we try to send it out.)
how exactly have your tried sending them?
A regular forwardd or reply ect. doesn't work.
you have to forward as attachment to have any chance of sending them to spamreport@cox.net ect.
i have not figured out how to "forward as an attachment" so i download them to my email program (i'm still using eudora, the older relative of t-bird) and i know how to get full headers...which is what they want to see...and then forward normally.
I've tried both Webmail and Thunderbird email client as attachments (as per link instructions: Spam complaints that do not originate from a Cox customer can be sent as an attachment to spamreport@cox.net. )
thats correct as attachment, just sent 45 trusted meds emails to cox as attachments, when I get a new one I forward all I have with that subject. If anyone was doing anything with them you would think A) they could figure out its spam and stop them. or B) noone even looks at them they go right to the garbage can, or C) someone might just get pissed enough to tell me to stop sending hundreds of emails weekly to them.
So my bet is no one is home, they go right to their spam folder with auto delete.
HEY COX, say it isn't SO bet I get no reply from COX.
but boy am I getting comments from all you good people!!!
