Forum Discussion
Bruce
6 years agoHonored Contributor III
My Mom was new to computers a few years ago and I told her a Golden Rule: No legitimate company will tell you to do something by email or phone. They will send you a letter. If you get anything telling you to do something, move it to this folder I created (Bruce) and I'll review it later.
I reviewed and it was all scams. Now she's more leery and immediately deletes most of it.
Even though she opted to go paperless with some mutual funds, a legit email will inform her there's a message in her online account (Message Center). There no link to her account in the email. She just clicks her bookmark and logs in.
If Cox wants you to do something...Mini Box, DOCSIS, eMTA, passwords...they will and have with letters.
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