Forum Discussion
You could have saved a lot of typing if you'd read the reply immediately above yours.
Filter Rules don't apply to email flagged as spam by one of the email security companies.
well that's just stupid. how can I filter them properly if they skip my filters and I have no control over them.
- WiderMouthOpen2 years agoEsteemed Contributor
I think it is the way the platform is designed. The email hits Cox's anti-spam system first before it even reaches your inbox for your rules to take effect. As I understand it, there is no way to turn the spam filter off with the new UI. With the old method, you could report false negatives to ThisIsNotSpam@cox.net with the email in question being sent as a attachment. That part is important.
- CurtB2 years agoValued Contributor III
Reply to: Flinx
Hello, preacher. Choir here. I don't know if all email services bypass filter rules for spam or junk email, but I know Webmail and Outlook do.
- Flinx2 years agoContributor
outlook can have the spam filter disabled. a standard exchange server (the last time I worked on one) had no useful spam filtering though it could be configured to use various blacklists etc.
- Flinx2 years agoContributor
I tried those instructions a few days ago and the emails were immediately rejected by cox because it did not like the attachment.
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