Forum Discussion

tajkkj's avatar
tajkkj
New Contributor III
4 years ago

spam and not spam reports bouncing

Hello,

Until recently, I've been able to forward mail which either should be spam or which Cox has flagged as spam, but is not, to either SpamReport@cox.net or ThisIsNotSpam@cox.net. For the last several days, this no longer works, and my forwards are begin bounced. The error message I'm getting is like the following:

<cox-spam@feedback.cloudmark.com>: host 68.1.17.4[68.1.17.4] said: 552
    <tucsonmuffy@cox.net> message rejected. Refer to Error Codes section at
    https://www.cox.com/residential/support/email-error-codes.html for more
    information. AUP#CXSNDR (in reply to end of DATA command)


Reporting-MTA: dns; mx-out.cox.rs.oxcs.net
X-Postfix-Queue-ID: EC964233BB3F
X-Postfix-Sender: rfc822; xxxxxxxxxxxxxx@cox.net
Arrival-Date: Sun,  6 Feb 2022 20:57:49 +0000 (UTC)

Final-Recipient: rfc822; cox-spam@feedback.cloudmark.com
Original-Recipient: rfc822;cox-spam@feedback.cloudmark.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; 68.1.17.4
Diagnostic-Code: smtp; 552 <tucsonmuffy@cox.net> message rejected. Refer to
    Error Codes section at
    https://www.cox.com/residential/support/email-error-codes.html for more
    information. AUP#CXSNDR

Any idea what's going on, and why this is now failing?

Thanks, 

Tim
spam filter false positive
spam filters