Forum Discussion

JeffinLouisiana's avatar
JeffinLouisiana
Contributor
2 years ago

SMTP

I think SMTP went down at 10pm.  I can recieve but not send anything.  I tried it on a phone and webmail.    I can't email Cox because I can't send emails.  Maybe I should invest in another backup email when this happens.

    • LisaH's avatar
      LisaH
      Moderator
      2 years ago

      Hi Kblancaneaux. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator

    • LisaH's avatar
      LisaH
      Moderator
      2 years ago

      Thanks for letting us know JeffinLouisiana. - Lisa, Cox Support Forums Moderator