Slow Internet
I have Cox's new "Gigablast" Internet Service. It is Not 1000 Mbps! I realize that their are a lot of components that contribute to network speed, such as the network card, router, wiring, etc., BU...
Forum Discussion
@Major Steve
I apologize for the frustration you’ve been experiencing with your Cox services and I want to help. If you can email your full name and the street address on your Cox account, I’ll be happy to investigate. Please send to cox.help@cox.com also include this link. If the source of the problem is in our equipment or outside your house, it is our responsibility and there is no charge for the service call.
Cox Moderator
I apologize for the frustration you’ve been experiencing with your Cox services and I want to help. If you can email your full name and the street address on your Cox account, I’ll be happy to investigate. Please send to cox.help@cox.com also include this link. If the source of the problem is in our equipment or outside your house, it is our responsibility and there is no charge for the service call.
Cox Moderator
This morning at 6 Am when no one is on the internet in my area, I git 30 Mbps on a wired connection. I just ran the test again and I got 97.7 Mbps.
Nothing changed on my end, so Cox must be doing something different. Still a long way to go to get to 1000 Mbps
