Forum Discussion

blazer125's avatar
blazer125
New Contributor
4 months ago

Slow internet

Internet is very slow in Deep Creek area of chesapeake.  What's going on with that?

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    4 months ago

    Are you connected via wifi or via ethernet? What modem/router are you using? What are the sync lights on the modem showing?

    • blazer125's avatar
      blazer125
      New Contributor
      4 months ago

      Thank you for your response. Everything has been slow for the past two days. It seemed to magically get better once I posted this comment. 

       

      • GregP1's avatar
        GregP1
        Moderator
        4 months ago

        Hi, 

        I'm glad to hear the issue is better now. Please email us if the problem should happen return. 

        Greg

  • GregP1's avatar
    GregP1
    Moderator
    4 months ago

    Hi Blazer125,

    I apologe you're having trouble with our service. We will be glad to look into this. Please reach out to us privately. Our email address is cox.help@cox.com Please include your full street address and a link to your forum post. 

    Greg