Hello,
Thank you for reaching out to Cox support. I am very sorry to hear of this whole ordeal with the bill. I understand how this can be frustrating and concerning when it comes to monthly cost. I would be happy to assist in anyway I can. Please email us your full name, complete address and Cox pin.
Thank you!
Sure, id be happy to. What is the email address I should be sending this information to?
The email address to send this information would be Cox.Help@cox.com.
I was given a call but never followed up with, now my bill is coming due, and I have not been helped in any meaningful way. Is this the normal? What number or email do I have to call to actually make change here?
Shnider,
This forum is primarily intended for the discussion of technical issue among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at Cox.Help@cox.com with your account details and we'd be happy to assist you with this.
