Forum Discussion

BigG's avatar
BigG
New Contributor
8 years ago

Signing in to my Cox account

Because I am trying to access my Cox account from the U.K.,Iam unable to log in as it asks for an SSN numberwhich I don’t have. I have entered all my details as requested,can anyone help,please?
  • Karen_R's avatar
    Karen_R
    Former Moderator
    Hello BigG,

    Thank you for reaching out to Cox Forum Support. Cox has additional security measures for customers that access their account outside of the US. We can assist with getting you access. Please send an email with this forum link, your full name, and address. We will reply back once we receive the email. Thanks
  • Karen_R's avatar
    Karen_R
    Former Moderator
    2) My apologies the email address to send the information to is cox.help@cox.com. Thanks