Forum Discussion

WeldonW's avatar
WeldonW
New Contributor
2 years ago

Sign up for Advanced Notice of planned maintenance

Is there a system I can sign up with Cox so they will notify me day(s) ahead of a planned evening maintenance outage? During those outages, I would like to arrange alternate connections ahead of time...
GregP1's avatar
GregP1
Moderator
2 years ago

Hello, I apologize you have experienced ongoing network issues. Cox values your business, and we want you to have a good and stable connection. We do our best to limit downtime and most work is done between 12 am and 6 am whenever possible. currently, we are not able to send notifications ahead of time for this maintenance. We appreciate this feedback and it will be reviewed.

Greg

Cox Forums Moderator