Severe Packet Loss (Upload)
Hello, I have been a Cox Customer for 17 years and a few years ago I started having very bad packet loss issues. I have spent hundreds of hours trying to fix this issue but it still happens even year...
Forum Discussion
I'm having the same issue as you, called 3 techs nothing has changed. I had one of the techs bring out one of their 2 in 1 (router/modem) to test it out but did nothing. If you don't mind me asking what area do you do live in? I live in Cali.
- Hi Realkone,
I regret you are also experiencing packet loss issues. I would like an opportunity to review the previous work order details to see what has been done and what needs to happen to find resolution. Please send us an email to cox.help@cox.com with your name and service address so that we can get the ball rolling.
Latitia
Cox Support Forums Moderator
