Forum Discussion

pd91's avatar
pd91
New Contributor III
7 years ago

Severe packet loss (Upload) to amazon web services (Fortnite) - UPDATE 1/9

UPDATE - I suspect this packet loss issue may be fixed very soon. Maybe within the next week. That's all I'll say for now - I'll update again soon Yep, another AWS packet loss post. Have none of...
BrianM's avatar
BrianM
Moderator

If anyone is still having trouble, please provide a current trace route in this thread and we will forward to our network operations team for further review. Thanks!

Brian
Cox Support Forum Moderator

jrdn's avatar
jrdn
New Contributor II
7 years ago

Do you mind giving us destinations to traceroute to for testing?

  • BooPacketLoss's avatar
    BooPacketLoss
    New Contributor III
    7 years ago

    52.42.109.244 is the Fortnite AWS server based in Oregon that I use for testing. When I ping Google's DNS of 8.8.8.8 I get no packet loss, but whenever I play Fortnite, Rocket League or any game that uses AWS servers, I get 50%+ upstream packet loss. I'm also pretty sure that it affects Twitch live streaming by causing dropped frames because Twitch is owned by Amazon.