forevadejeanllc
5 months agoNew Contributor
Service
I pay 110 monthly for 1Gig of wifi connection and it is just terrible, i am not too satisfied with the lack of production with this wifi, is it because of the weather ?
They swindled me into the 1gb plan yesterday. This morning I was getting 30mbps. it is no faster than the 500mbps plan I had before. The upload speed is over 100mbps which I thought was weird. They led me to believe that I was going to get fiber. When I got off the phone I was wondering why he did not send a tech to the house and change the wiring. Called Cox back and asked why and was told that in my area the fiber runs to a main hub and then changes the signal and uses coax cable to connect each house. The fiber service going to the house is not avaible in my area at this time. I think that is their issue (the signal conversion). Alot of people in my area have complained about the speed dropping off. Whats bad is that I had a appointment with ATT to come out and give me real fiber but now Im stuck in a contract for 2 years with this cox garbage.
Same as above, do you have a computer connected via ethernet? if so, what are the speeds on it, compared to the WiFi devices?
Make sure your ethernet connected computer if it has WiFi, that the WiFi is disabled.