Forum Discussion

pflipper's avatar
pflipper
New Contributor
4 years ago

Service Outage in Manchester, CT

Does Cox actually know when service will be restored in the Manchester CT area? I have had no internet, tv or phone since 10:15 Tuesday night. All the automated system does is change the estimated time for repair. Although it has told me twice it was fixed but it really wasn't. I hope they plan on crediting my bill for the amount of time I'm without service.

2 Replies

  • ChrisL's avatar
    ChrisL
    Former Moderator
    I apologize for any inconvenience caused as work continues to restore services in your area. You can sign into your https://bit.ly/2h3A2u0 account or use our Cox Mobile app to check service status, sign up for update notifications, and see any estimated time of repair if that information is known. Feel free to email us at cox.help@cox.com and we can look into adjusting your account appropriately.

    -Chris