Perfect - thanks! Here's the PacketCable(MTA) Events log (only goes back to 8/23):
PacketCable(MTA) Events
Date Time Event ID Description
8/23/2023 6:41 3000000001 MEM-CONN-ERROR
8/23/2023 6:41 4000950905 Configuration File Error- Bad Parameter
8/23/2023 6:41 16 MTA TFTP: Successful
8/23/2023 6:41 4000951501 Provisioning Complete - Warnings
8/23/2023 6:41 26 MTA PROV: Successful!
8/23/2023 6:41 3 Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
8/23/2023 6:41 3 Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
8/23/2023 6:41 2 Voice Line Diag Passed, Line Number = 1
8/23/2023 6:41 2 Voice Line Diag Passed, Line Number = 2
8/23/2023 6:42 65535 Port Shutdown Procedure Applied to Line 2
8/23/2023 6:42 3 Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
8/23/2023 7:38 4000950905 Configuration File Error- Bad Parameter
8/23/2023 7:38 16 MTA TFTP: Successful
8/23/2023 7:38 4000951501 Provisioning Complete - Warnings
8/23/2023 7:38 26 MTA PROV: Successful!
8/23/2023 7:38 3 Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
8/23/2023 7:38 3 Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
8/23/2023 7:39 2 Voice Line Diag Passed, Line Number = 1
8/23/2023 7:39 65535 Port Shutdown Procedure Applied to Line 2
8/23/2023 7:39 3 Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
8/23/2023 7:39 2 Voice Line Diag Passed, Line Number = 2
8/23/2023 9:48 65511 SIP DNS Query Failure
8/24/2023 7:44 65511 SIP DNS Query Failure- Cleared
8/24/2023 9:38 65511 SIP DNS Query Failure
8/24/2023 18:25 3000000002 MTA RESET:
8/24/2023 18:28 4000950905 Configuration File Error- Bad Parameter
8/24/2023 18:28 16 MTA TFTP: Successful
8/24/2023 18:28 4000951501 Provisioning Complete - Warnings
8/24/2023 18:28 26 MTA PROV: Successful!
8/24/2023 18:28 3 Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
8/24/2023 18:28 3 Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
8/24/2023 18:28 2 Voice Line Diag Passed, Line Number = 1
8/24/2023 18:28 2 Voice Line Diag Passed, Line Number = 2
8/24/2023 18:29 65535 Port Shutdown Procedure Applied to Line 2
8/24/2023 18:29 3 Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
12/31/1969 17:01 3000000004 DOCSIS-CONN-ERROR
12/31/1969 17:01 3000000002 MTA RESET:
12/31/1969 17:05 3000000004 DOCSIS-CONN-ERROR
12/31/1969 17:05 3000000002 MTA RESET:
8/25/2023 5:54 3000000001 MEM-CONN-ERROR
8/25/2023 5:55 4000950905 Configuration File Error- Bad Parameter
8/25/2023 5:55 16 MTA TFTP: Successful
8/25/2023 5:55 4000951501 Provisioning Complete - Warnings
8/25/2023 5:55 26 MTA PROV: Successful!
8/25/2023 5:55 3 Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
8/25/2023 5:55 3 Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
8/25/2023 5:55 2 Voice Line Diag Passed, Line Number = 1
8/25/2023 5:55 2 Voice Line Diag Passed, Line Number = 2
8/25/2023 5:56 65535 Port Shutdown Procedure Applied to Line 2
8/25/2023 5:56 3 Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
The DOCSIS(CM) Events have no events prior to today. The MTA RESET event on 8/24 @ 18:25 is when the modem died.