SERVICE INTERRUPTION
There has been "maintenence" in my area for exactly 14 days now so we can't use our wifi. I work from home half the time and while I understand these things have to happen, I have NEVER had an outage...
Forum Discussion
no, seeing how you cannot find a support email address anymore and Cox is closed during the time of these outages, a lot of times the forum is the only place to voice your absolute frustration and get your point across to Cox. In fact, just like Talfredson here, I am about to do the exact same thing because I am also getting sick and tired of the constant downtime and no notification to customers whatsoever about planned downtime
Hi, there. I am sorry you are having issues with your service and with finding a support email address. You can email my team at cox.help@cox.com so we can obtain account details and review further. Thank you.
