In the last 3 days I've been having trouble sending from my main account. I can recieve but not send. Webmail works. POP3 and STMP. I deleted the account and started over thinking Cox may have made some changes, but same result. My password is valid.
From here in California, can confirm that Cox SMTP from third-party mail clients is once again FUBAR. Mail service works properly using the online mail portal, but not in third-party mail programs.
This began happening intermittently on 19 April but is in full angry mode this morning 20 April. It is causing my wife, who is not tech-savvy, to have heart attacks by the minute.
You'd think an organization like Cox would be able to keep their mail service backend from choking up a bone every 5 minutes 😛
To be clear, POP3 delivery is fine, it's SMTP that's choking.
I had the same problem today. Called tech support. First lady was nice but could not help. Was turned over to a tier two tech. This bi%$h was the rudest person I have EVER had to deal with at Cox! They changed my password and I had to fix that issue on my phone and my computer. Was told it was my fault not Cox's!!!!! It had worked fine this morning and then when I came home around 11:00 this morning I was getting that same message.
I am getting really tired of Cox telling me if I don't like what is happening with me email I should just change email providers. That would be a lot of changes on my end that I don't feel I should have to make. This is Cox's problem and as someone else pointed out you would think a company as big as Cox could fix these issues!
