Forum Discussion
I suggest you check your modem signals and logs before diving into PingPlotter. See my earlier post: forums.cox.com/.../before-you-run-pingplotter-or-speed-tests-do-this
- roomonfirethisi4 years agoNew Contributor II
ive done plenty of troubleshooting before this post.
oonly t3 and t4's from after most recent reset. no difference in amount of packet loss.
modem and router are brand new and perform wonderfully outside of these problematic times. all coaxial connections and ethernet cables are tight and less than a few months old. no splitters, directly from drop to modem.
only changes that decide to occur is signal from isp. no change in setup will allow for 100% packet throughput in these same tests only hours later.
- roomonfirethisi4 years agoNew Contributor II
example, here is how its currently behaving with absolutely no changes on my end:
- Dave94 years agoContributor III
It's hard to see the small portion of the logs that you posted but it looks like you had at least one T3 timeout 30 minutes after the reset. It could be an intermittent noise issue. Those can be hard to troubleshoot but if you get a good tech they can often use logs and other evidence to help narrow down the issue.
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