Forum Discussion

Marlista's avatar
Marlista
New Contributor
7 years ago

Router blocking certain ports???

    I am wanting to know if Cox had an update @ or around Nov 12 or Nov 13 for the Panoramic Wifi Router/Modem???    I was able to play a certain game "The elder scrolls Online"  up until those dates .   I am unable to update, install , patch or anything!! So I'm wondering if certain ports are being blocked for this game.   They had stated in a post that they have contacted various Internet Service providers about this issue.  So have they contacted you folks??? 

  • LisaH's avatar
    LisaH
    Moderator
    7 years ago
    Hi Marlista. Cox believes in a fair and open internet and does not throttle or shape traffic, which means that we don't stop you from going to any site you wish to go. Check out www.cox.com/.../internet-ports-blocked-or-restricted-by-cox.html as this will give you all the ports that are blocked. One thing you can do is to reset your gateway back to factory default to see if this helps. Did you contact the game to see if they had an updates? Thanks, Lisa - Cox Support Forums Moderator