Hi Rubi,
Have you tried forcing the Roku device to forget the old wifi password? I found a forum post on Roku's website on how to do this https://community.roku.com/t5/Wi-Fi-connectivity/how-to-froget-a-Wi-Fi-network/td-p/852265 Please let me know if this helps
Greg
Hi Greg,
I have the exact same scenario and issue as Rubi and cannot figure out anything to resolve this issue. I have tried resetting network settings and forgetting the wifi, but my Roku doesn’t even have that option in its advanced settings. Essentially I’m left out of luck unless I buy a streaming box, which would add unnecessary clunk and cost.
Is there anything else you can suggest? Thank you.
You can contact the manufacturer of the Roku device to get help with removing the wifi and connecting to it again or finding a way to change the network password in the Roku device. Thanks, Lisa, Cox Support Forums Moderator
