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smokie56's avatar
smokie56
New Contributor
7 years ago

Ring doorbell can’t connect to 2.4 network. Anu

we have the Panoramic WiFi modem/router from COX. All was great til last Tuesday morning when we woke up to no internet connection. We had trouble all week getting things connected again, Cox said th...
ColleenD's avatar
ColleenD
Moderator
7 years ago
Smokie56, If you're able to connect other devices to your 2.4GHz network the issue is likely not the network itself, especially if you can use other 2.4GHz connected devices in the vicinity of the doorbell. If this is the case, you might need to go through your Doorbell setup again, particularly after changing your network name and/or password.
  • smokie56's avatar
    smokie56
    New Contributor
    7 years ago

    Did that or should I say tried more times than I can count.