Forum Discussion
Heres a few pictures inside the box left open by the last tech. If anything stands out in there.
Ive got the ring doorbell video of COX Tech #1 uploading.
Cox Tech #1 - this is everything but the filter talk at the very end.
- shipracer4 years agoNew Contributor III
Cox Tech #2 - says the same thing, leak/noise on the line, he verified it was not coming from my unit or my two neighbors units. He confirmed 3 of the 5 carrier lines have leak/noise.
Two techs, same thing, how do we get COX to fix now?
- breakingbad9204 years agoNew Contributor III
This is the message I get from cox.com
"Increased internet traffic - During certain times of the day, increased network activity in your area may impact service performance. We know thatโs frustrating. Rest assured, our engineers are working to fix this issue.
Estimated Time to Repair: 07/14/2021 12:17 AM"
I scheduled Centurylink to set up my internet for me on that day lol. Can't wait to get rid of this ***, I'm getting more than 50% packet loss, can't even browse web or watch youtube.
- MichaelJ4 years agoModeratorHi Shipracer, I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. The Forum members cannot assist you with his issue.
Mike J.
Cox Support Forums Moderator.- shipracer4 years agoNew Contributor III
I have a 30-100 thread reply email to cox.help@cox.com. They are being as helpful as they can without being actual helpful if that makes sense.
Faking the funk.
Here is just so we can share and see how other users are being treated.
strangely enough, the users have helped me out here more then actual cox employees.
Appreciate all the non-cox automated replies here.
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