Forum Discussion

AdmiralMVP50's avatar
AdmiralMVP50
New Contributor
2 years ago

Internet drops and inconsistent speed (zip 68127)

I have been having internet connection stability issues and inconsistent download speeds on and off for a week now. It began on Mon, 12.19 and Cox reported that I was in an outage. Despite this, I wa...
hb07777's avatar
hb07777
New Contributor

I am having the same issues. All I have is ONE tv streaming Hulu, not even live, and my wifi can’t keep up. I have to connect my Iphone hotspot to get my shows to play. It’s ridiculous. If I can get an actual human on the phone I will be demanding a credit & canceling my account. Our wifi has also completely dropped/been out 4 days out of the past 7 for 3-4 hours at a time, disconnecting our entire home security system. Cox is a POS.

JonathanJ's avatar
JonathanJ
Former Moderator
2 years ago
@ Hb07777

We hate to lose you as a customer before taking a closer look at what is causing the chronic issues you describe. Please send an email to cox.help@cox.com with your full name and address so we can investigate.

Jonathan J
Cox Moderator