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LisaH
Moderator
Hi Bruce and Irish17. If you need help with activating your equipment or with your internet service, please email cox.help@cox.com and include the complete address and name on the account and we will be glad to assist you. Thanks, Lisa - Cox Support Forums Moderator
irish17
5 years agoNew Contributor
I'm not sure if anyone is working on weekend? I sent two emails to the above listed address @ 4 hours ago with no response as of yet. Since set up new modem I am having issues with internet getting message group/resources not in correct alignment to perform function, or long script running, website no responding. Its slow to open emails or new pages and at times has shut down. Has anyone else had any of these issues. Please advise.
- KevinM25 years agoFormer ModeratorHi Iris17, our records indicate a technician is scheduled to go out and investigate this matter further. Did you ever receive a response from our support team at cox.help@cox.com? -Kevin M. Cox Support Forum Moderator
- irish175 years agoNew Contributor
Yes a technician is scheduled which was scheduled Friday. As of late last night I hadn't received a response. I will check again now.
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