Forum Discussion

not's avatar
not
New Contributor II
2 years ago

hot spots, can u connect more than 1 device at once?

during the outages i have been using the nearest hot spot works ok but if i am connected on my pc, then i join on my phone, i lose the pc connection are we limmited to 1 connection at a time?
Bruce's avatar
Bruce
Honored Contributor III
2 years ago

Per the FAQ, you're allowed multiple connections at one time.

How many devices can I use at the same time with Cox Hotspots?

With Cox Hotspots, three devices can be attached per user ID and ten per account at a time.

www.cox.com/.../understanding-cox-hotspots.html

  • not's avatar
    not
    New Contributor II
    2 years ago

    thanks for the answer

    but do u know why device 1 disconnects from hot spot when i connect device 2?

    its done this to me a few times

    • not's avatar
      not
      New Contributor II
      2 years ago

      "Up to three devices can be connected at the same time per user ID."

      hmmmm

    • Bruce's avatar
      Bruce
      Honored Contributor III
      2 years ago

      A hotspot shouldn't be disconnecting you.  Does your PC have other wireless networks to connect if available?  Does your phone act as a local hotspot and the PC connects to it?

      • not's avatar
        not
        New Contributor II
        2 years ago

        1 yes

        2 no

        another question: how to set up  multiple user IDs on 1 account?