Hi,
I'm sorry to hear you are having trouble wth with your email address. And for the experience you had when trying to get help with this. If this is your cox.net email address, all cox.net email addresses were transferred to be managed by Yahoo Last year. We no longer manage or have access to cox.net email addresses.
If you have not already done so, please log into your Cox email address on Yahoo's website https://mail.yahoo.com this will let you access your cox email address and verify it is active on yahoo servers information aobue yahoo settign and how t get it to work outlook and other 3rd party email programs can be found at https://help.yahoo.com/kb/update-coxnet-email-settings-outlook-mail-mac-third-party-email-clients-sln36637.html
If this is not a cox.net email address please let us know so we can help with thsi issue
Greg
Thank you for the response. I am using a cox.net email address that has been in existence for decades.
The interface at mail.yahoo.com works fine. I am receiving and sending email with no issues.
I went to the repair servers interface in Outlook, and it keeps responding with the error message that it cannot connect to the incoming mail server.
Who do I turn to at this point?
Sounds like a outlook issue. Try a different client like Thunderbird. Also, any new updates to Outlook or OS? Any Antivirus? VPN?
