Forum Discussion

JeffinLouisiana's avatar
JeffinLouisiana
Contributor
2 years ago

Email down

Is there an email outage tonight?    It started at 1am.     Can't access webmail or pop3 on phone or pc.
JeffinLouisiana's avatar
JeffinLouisiana
Contributor

Now It's saying   "null"

JonathanJ's avatar
JonathanJ
Former Moderator
2 years ago
@all

I apologize for the delayed response. I can confirm there was maintenance going on that ended at 6 am
  • JeffinLouisiana's avatar
    JeffinLouisiana
    Contributor
    2 years ago

    Its happening again.  5:31 pm.  Webmail is ok but pop3 is down.   STMP seems ok.

    • SoCalCoxUser's avatar
      SoCalCoxUser
      New Contributor
      2 years ago

      Both pop3 and webmail were having problems early this morning but was ok around 7am when I checked, then it started again around 3pm PST for pop3 but webmail is ok.

      Is there any information from COX about this problem?

  • SoCalCoxUser's avatar
    SoCalCoxUser
    New Contributor
    2 years ago

    It happening again for pop3?

    Is there any additional information from COX about this problem?

    • don426's avatar
      don426
      New Contributor II
      2 years ago

      Same here on east coast, must be national problem.

    • StephanieS's avatar
      StephanieS
      Moderator
      2 years ago
      SoCalCoxUser

      Hi there, the issue we were having with our server has now been resolved, please reach back out here if you continue to have any trouble. We're available 24/7.

      Stephanie
      Cox Forum Support Moderator