Forum Discussion
E_Strohl
2 years agoNew Contributor
I am also unable to access the airfrance websites on cox. Verizon does work. Any ETA?
- Allan2 years agoModeratorHello, We are still working with AirFrance to resolve this issue. We appreciate your patience. -Allan, Cox Support Forums Moderator.
- sKsar2 years agoNew Contributor
I have the same issue, and this has been going on for more than 10 days. I called cox customer service and they have no idea how to resolve this issue. Using Verizon network, Airfrance.us is accessible... Keep us updated ... This is unheard of! Why just airfrance is not accessible?
- Becky2 years agoModeratorHi Everyone, our network administrators are working on the problem we're having with accessing Air France websites like airfrance.com and airfrance.us. I truly apologize for the frustration this is causing! The issue has something to do with a bot mitigation service on the Akamai platform, host of the Air France websites, impacting Cox IP addresses. We know there is an issue, and we will update you as soon as we have any other details. Thank you for letting us know about this issue and for your patience as we get it resolved. -Becky, Cox Support Forums Moderator