At my wits end
I really don’t know what else I can do. I have called and “chatted” multiple times and I cannot get anyone to understand that I have tried to resolve a problem and get now here. I even tried callin...
Forum Discussion
Hello 27Val27,
I am sorry to hear that you have had a poor experience when contacting us. It sounds like the issue is with a charge for equipment that you do not have. We do care and would be happy to look into that charge with you. Can you email my team at cox.help@cox.com with your name, address, and an explanation of your concerns?
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account-specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
