Solved
$100 fee technician
Cox says (Cox is not responsible if connection is coming into your home.) I have just started services and my wall coaxial connection/ outlet for the router needs to be activated. This will cos...
Forum Discussion
Hello CurtB,
I have done some research and there was a recent change. As of January 23, the Cox Complete Care will apply to Pro-Connect Conversations (Failed Self-Installation). Customers would need to maintain CC for at least 90 days for CCC to cover the charge.
Hello CurtB,
I am sorry that you did not receive my last response. I have included it below. Please confirm if received.
"I have done some research and there was a recent change. As of January 23, the Cox Complete Care will apply to Pro-Connect Conversations (Failed Self-Installation). Customers would need to maintain CC for at least 90 days for CCC to cover the charge."
