I'm currently experiencing disconnects that can interrupt video streaming and disconnect me from online games. It's not the "worst" problem in the world, but I'm paying a pretty high monthly, so I'd ...
I am seeing some varying amounts of packet loss to your modem currently. We would first recommend bypassing any cable splitters if possible and check the cable line on both ends to make sure it is tight. Otherwise, we will likely need a technician out to your home to investigate further.
I do not use cable splitters as I only use the outlet on the wall for the internet connection. I can see if there's anything loose with the connection between the wall and the modem connection itself, but as stated before:
My fear is that it's something that a technician may need to look at.