Hello tpastore, I am sorry to hear that you have been experiencing a lot of outages in your area recently. It sounds like it may be getting better as you mentioned the frequency of them happening has decreased. My husband and I work from home and I take online classes, so I understand the importance of having a reliable connection. I regret that you have gone through this. When you have a chance, can you email my team at cox.help@cox.com with your name, address, and a link to this thread, so we can look into the outages that you experienced?