Forum Discussion
RKNG
4 years agoNew Contributor
I am currently using an ASUS CM-16 Modem with a Nighthawk R6700v2 Router, before this modem I was using the Netgear CM500v. Both modems have given me the same results. I installed the ASUS Modem two days ago in the hopes that it would help with this issue.
I have tried connecting the PS4 directly to both modems and the result has been the same.
- CrystalS4 years agoFormer ModeratorHello RKing,
That doesn't sound fun. Unfortunately, that is outside the scope of our support. I would suggest contacting Sony. We also have a subscription-based advanced technical support service call Cox Complete Care. They cover whenever you need a service appointment so that there is no charge. It covers interior wiring, personal devices, networking, virus cleaning, and a whole lot more. I have included the link for your research. The service is only $10 a month and has a 3-month requirement. www.cox.com/.../completecare.html
Crystal S. Cox Support Forum Moderator
Related Content
- 11 years agoMrAllfather
- 9 years agojulieb
- 11 years agobarcafan917