Forum Discussion

DLabit29's avatar
DLabit29
Contributor
5 years ago

pre-technician visit questions (knowledge needed)

My arrangement: Gigablast speeds 940/35 ARRIS SB8200  32×8 Brand new coax ran through home.  1 splitter tap, -16db to cable TV box and throughput to cable modem. All connections secured tig...
DLabit29's avatar
DLabit29
Contributor
5 years ago

Bump

  • Dave9's avatar
    Dave9
    Contributor III
    5 years ago

    Why bump? What did the tech say?

    • DLabit29's avatar
      DLabit29
      Contributor
      5 years ago

      The tech wasn't aware of what t3 was. Said be will relay the message to the senior tech. But I never know what happens

      • Dave9's avatar
        Dave9
        Contributor III
        5 years ago

        The tech didn't know what a T3 timeout is? IMHO that tech is not qualified to work on a DOCSIS network. Wish I could offer something more useful than that.