Forum Discussion

DLabit29's avatar
DLabit29
Contributor
5 years ago

pre-technician visit questions (knowledge needed)

My arrangement: Gigablast speeds 940/35 ARRIS SB8200  32×8 Brand new coax ran through home.  1 splitter tap, -16db to cable TV box and throughput to cable modem. All connections secured tig...
Dave9's avatar
Dave9
Contributor III
5 years ago

Tell the tech about the T3 timeouts and packet loss. Also tell them that your neighbor is having similar problems. Then let them do their job.

  • DLabit29's avatar
    DLabit29
    Contributor
    5 years ago

    They've been coming out here for years and not much has improved it.

    I feel like it's something unexpected and takes more detailed analysis