apologies.i should have mentioned i am using my own modem and router.
i thought the same when it came to ports being blocked on both ipv4 and ipv6.i did chat with an agent and though they said they do not block ports on ipv6.they did not seem to be entirely certain.
i am working on accessing a device on my network so i can view/add files.
i have a separate modem and router with my devices connected to them through wifi and ethernet.i do use dns and openvpn but still not able to access my device outside my home network.
i am also talking to the router company about ipv6 ports blocked for incoming traffic.i know there is no option to edit ipv6 firewall and is by default enabled. i am trying to rule out what could possibly stop access outside my network.