Forum Discussion

sysop's avatar
sysop
New Contributor
5 years ago

port forwarding

When I got my panoramic router a month ago, the advanced page was as you would expect and I was able to setup several port forwarding rules.  However sometime since then they rolled out a software (think it's CGM4140COM_3.14p10s5_PROD_sey) that removes the page, and instead links you to "wifi.cox.com" - which if you are not the primary account holder redirects you to https://www.cox.com/residential/support/troubleshooting-panoramic-wifi-app-login-issues.html.  

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hi Sysop, are you logging in using the primary username's credentials? If so, here's the path to take on both the Panoramic WiFi app and through the web portal:

    Network > Advanced Options > Port Forwarding > Add Port Forward

    -Kevin M. Cox Support Forum Moderator
    • kenneth1ny's avatar
      kenneth1ny
      New Contributor
      5 years ago

      I opened ports through panaramic wifi app, but when I go to whatsmyip.org, port testing doesn't seem working. how can I test that my ports are open and accessible? thanks.