Forum Discussion

John2222's avatar
John2222
Contributor II
10 months ago

POP3 or IMAP for Yahoo email transition

What is the basis for the movement (transition) of emails from Cox to Yahoo?  All our current email accounts are POP3 and emails are stored in a .PST database. Will the Cox software just copy emails...
  • BrianM's avatar
    BrianM
    10 months ago

    Any/all emails stored on our server at the time of the transition will be automatically transferred over to Yahoo at that time. If you use POP3 and do not use the "leave a copy of messages on the server" setting on your mail client, then those emails would just be stored on the device that it was downloaded to originally.  Once the transition is completed to Yahoo you can update your POP3 settings listed here https://help.yahoo.com/kb/pop-access-settings-instructions-yahoo-mail-sln4724.html or if you use IMAP here https://help.yahoo.com/kb/devices-sln3697.html
     

    Do not make any server settings changes in your email program prior to the transition as it will not work with the yahoo settings until then. You will receive a final email to let you know that the transition has been completed and then you will just need to follow the instructions in the email to finish the Yahoo transition.

     

     

     

BrianM's avatar
BrianM
Moderator

Any/all emails stored on our server at the time of the transition will be automatically transferred over to Yahoo at that time. If you use POP3 and do not use the "leave a copy of messages on the server" setting on your mail client, then those emails would just be stored on the device that it was downloaded to originally.  Once the transition is completed to Yahoo you can update your POP3 settings listed here https://help.yahoo.com/kb/pop-access-settings-instructions-yahoo-mail-sln4724.html or if you use IMAP here https://help.yahoo.com/kb/devices-sln3697.html
 

Do not make any server settings changes in your email program prior to the transition as it will not work with the yahoo settings until then. You will receive a final email to let you know that the transition has been completed and then you will just need to follow the instructions in the email to finish the Yahoo transition.

 

 

 

Rdrolet's avatar
Rdrolet
New Contributor III
10 months ago

Brian,

Thanks for the information. Just to be clear.

  1. Yes to pop3 on email client (MS outlook - PC windows); I do leave copy on server for a few days. I presume that is ok?
  2. I did look at link and I presume incoming mail server, smtp, port #, SSl and authentication will need to change. Correct?
  3. Timming is unclear. I presume I will receive Cox notice 4th about the change/move in a week or so. Due to my uncertainty I plan to wait 2-3 days after cox email #4 to let the dust settle. Thats said.
  4. I presume that during these 2-3 days (wait) I will be able to access cox email as usual via both cox webmail and outlook email client. No changes made.
  5. When the 3 days have passed, I will proceed to follow instructions to transition/activate to Yahoo web mail, first and ensure all is well. Keep it simple (KISS).
  6. Then my plan is to "change" my "existing" email client settings as discussed in 1 and 2 above. Correct?
  7. I am trying to verify that during this 2-3 days wait period I will be able to continue to have access via Cox Web mail and MS Outlook email client (with existing settings). Correct?
  8. The words "move" and "access" suggests (I hope not) that once we receive this Cox #4 notification (some morning) the former cox web mail access and our MS outlook email client access will be turned off. That's a concern. Please clarify?
  9. In related words; will both servers (pop cox and pop yahoo) (and related elements) be operational in parallel (real time) with new emails that are coming in all day long.
  • John2222's avatar
    John2222
    Contributor II
    10 months ago

    Thanks to Rdrolet for questions and BrianM for some clarifications.  I have a suggestion that I think will help Cox customers as well as Yahoo support:

    1. Create a document/website page with various possible scenarios that affect your customers.  Start with the simplest first.  That would be someone that uses Cox webmail exclusively to send and receive all emails.  That shouldn't require hardly any if at all changes.  But list preparation and steps suggested afterwards.
    2. Create another website page for Cox customer that has webmail access, but primarily uses their iPhone (or iPad) to send and receive all emails using the MAIL app.  Include specific steps and please include some screen clips to show changes needed.
    3. Create another website for Windows Outlook users that may also include an iPad mixed environment and server settings.

    Please include or show link to specific Yahoo server settings to access emails, both IMAP and POP3.  Also input and output server configurations.

    I think some detailed documents that leads the customer (us) through the appropriate steps will save time (and frustration) for all.

    • Rdrolet's avatar
      Rdrolet
      New Contributor III
      10 months ago

      Good idea John and Brian; we are making some progress detailing this best practices here. A document and screen shots would be very helpful. Visuals are very effective and can be developed with minimum effort.  

      I am trying to understand how we will access emails the day we receive this “we moved” Cox email (#4 I think). Will cox web mail and MS Outlook receive emails. 

      thanks again 

      • DustinP's avatar
        DustinP
        Moderator
        10 months ago

        Rdrolet,

         

        Cox wants this transition to be easy. To add more of what Brian shared, our website has a link for more about the cox.net email transitioning to Yahoo here: https://www.cox.com/emailmove. It is mentioned on that article that "After your email has transitioned you will not be able to send or receive email until you log into Yahoo Mail and accept the Terms of Service."